Toyota Service & Maintenance Ottawa

Our Service Hours are Mon-Thurs: 7 am-7 pm, Fri: 7 am – 6 pm. We are open on Sat: 7 am – 3 pm to accommodate Tire Season till Dec 12th. (Closed Sunday).

Customer Shuttles in our Service Department have been temporarily halted to ensure we follow Ottawa Public Health’s best-practices.


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Service Department

Bring your Toyota to the people who know it best

When you visit Tony Graham Kanata Toyota for service, you can count on us to take good care of you and your vehicle. Our team of dedicated Service Advisors and factory-trained Technicians is committed to delivering quality service using only Toyota Genuine Parts.

We are committed to ensuring your continued satisfaction and surpassing your expectations to help you experience many years of driving enjoyment. It is our commitment to being “the best dealer you have ever done business with”.

Express Service

Our drive-through Express Service has proven to be very popular. No appointment necessary, you simply drive up to our Express Service entrance where we will greet you. We quickly and efficiently change your oil and check your air filter, fluid levels and tire pressure.

Booking Maintenance or Repair Service

We recommend appointments whenever possible. For your convenience, we offer on-line service appointment booking, or you can call (613) 271-8200.

With or without an appointment, when bringing your vehicle in for service please drive directly up to the Kanata Toyota Service department entrance doors and honk your horn to enter.

When picking your vehicle up, you can go directly to the Service counter

Late-night and Early-bird Drop Off

If you can’t drop your vehicle off during our regular service hours, you can still have your vehicle waiting for us: park in “Customer Parking”, fill out an envelope located in the box on the Service door, enclose your keys and drop the envelope through the slot.

“Open Door” policy

We want you to feel comfortable trusting your vehicle to us. Our Open Door Policy means that if you ever have any questions about the work we’re doing on your vehicle, or don’t understand any aspect of the servicing, we’ll let you see first-hand what we are doing, and why.

Please feel free to contact our Service Manager, Mr. David Myers, with any questions or concerns you may have at 613.271.8200 or via email at